Introduction

In these Privacy Policies, IT Ganzheitlich („we“, „our“, or „the Company“) outlines its approach regarding the data collected from users who access our website at www.itganzheitlich.de („Website“) or provide us with personal data in other ways (collectively: „Users“).

Basis for Data Collection

The processing of your personal data (i.e., any data that reasonably allows the identification of your person; „personal data“) is necessary to fulfill our contractual obligations to you and to provide you with our services, protect our legitimate interest, and comply with legal and financial regulatory obligations to which we are subject.

By using this website, you consent to the collection, storage, use, disclosure, and other use of your personal data as described in these Privacy Policies.

Please read the Privacy Policies carefully before making any decisions.
What Data is Collected?

We collect two types of data and information from users.

The first category includes non-identifying and unidentifiable user data provided or collected through the use of the Website („Non-Personal Data“). We do not know the identity of the user from whom non-personal data was collected. Non-personal data that may be collected includes aggregated usage data and technical data transmitted by your device, including certain information about software and hardware (e.g., browser used on the device and operating system, language setting, access time, etc.). We use this data to improve the functionality of our website. We may also collect data about your activity on the website (e.g., pages visited, browsing behavior, clicks, actions, etc.).

The second category includes personal data, i.e., data that identifies or can identify an individual through reasonable measures. Such data includes:

Device Data: We collect personal data from your device. Such data includes geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other data resulting from your activity on the website.

Registration Data: When you register on our website, you will be asked to provide certain information, such as your first and last name, email address, address, or other information.

How Do We Obtain Data About You?

We obtain your personal data from various sources:

  • You voluntarily provide us with such data, for example, when using the contact form on our website.
  • We collect such data when you use our website or access it in connection with one of our services.
  • We receive such data from other providers, services, and public registers (for example, from data traffic analysis providers).

What Data is Collected?

We do not share user data with third parties, except as described in these Privacy Policies.

We use data for the following purposes:

  • To communicate with you (sending notices about our services, providing technical information, and handling customer service requests, if necessary)
  • To inform about new updates and services
  • For advertising as part of the use of our website (further information under „Advertising“)
  • For marketing our websites and products (further information under „Marketing“)
  • For statistical and analysis purposes to improve the website

In addition to the various uses listed above, we may also share personal data with our subsidiaries, affiliated companies, and subcontractors.

In addition to the purposes listed in these Privacy Policies, we may transfer personal data to our trusted external providers located in different jurisdictions around the world for the following reasons:

  • Hosting and operating our website
  • Providing our services, including personalized display of our website
  • Storing and processing such data on our behalf
  • Placing advertisements and the ability to assess the success of our advertising campaigns, retargeting users
  • Providing marketing offers and promotional materials related to our website and services
  • Conducting studies, technical diagnostics, or analyses

We may also disclose data if we believe in good faith that it is helpful or appropriate to: (i) comply with applicable laws, regulations, legal processes, or governmental requests; (ii) enforce our policies (including our agreement) and investigate possible violations thereof; (iii) investigate, detect, prevent, or take action against illegal activities or other misconduct, suspicion of fraud, or security issues; (iv) assert or enforce our own legal claims or defend against the claims of others; (v) protect the rights, property, or our safety, the safety of our users, your safety, or the safety of third parties; or (vi) cooperate with law enforcement authorities and/or protect intellectual property or other legal claims.

User Rights

You have the following rights:

  • Request confirmation as to whether and to what extent your personal data is being used and processed, as well as access to the personal data stored about you and additional information.
  • Request a copy of the personal data you have voluntarily provided to us in a structured, commonly used, and machine-readable format.
  • Request a correction of the personal data we have stored about you.
  • Request the deletion of your personal data.
  • Object to the processing of your personal data by us.
  • Request the restriction of the processing of your personal data by us.
  • File a complaint with a supervisory authority.

Please note, however, that these rights are not absolute and are subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the rights listed here or if you want more information, please contact our Data Protection Officer at: [email protected]

Storage

We store your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies. The retention periods depend on the type of data collected and the purpose for which these data were collected, taking into account both the specific circumstances of each case and the need to delete outdated, unused information as soon as possible. Records containing personal data of customers, account setup documents, communications, and other data are stored in accordance with applicable laws and regulations.

We may at any time and in our sole discretion correct, complete, or remove incomplete or inaccurate data.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our website or access our services.

A „cookie“ is a small data unit that a website assigns to your device while you are accessing it. Cookies are very useful and can be used for various purposes. These include facilitating easy navigation of pages, enabling automatic activation of certain features, storing your settings, and ensuring a quick and easy interaction between you and our services. Cookies are also used to display relevant advertisements that may be of interest to you and to compile statistics about your use of our services.

The following types of cookies are used on the website:

a. „Session cookies“ are used temporarily during a browser session to enable normal system use. These cookies are deleted from your device as soon as the browser is closed.

b. „Persistent cookies“ are only read by the website, stored on your computer for a set period, and not deleted when the browser is closed. Such cookies are used so that we can recognize you on a subsequent visit. This allows us, for example, to store your settings for the next login.

c. „Third-Party Cookies“ are placed by other online services that execute content on the displayed page, such as external analytics companies that monitor and analyze access to our website.

Cookies do not contain data that can identify you. Personal data that we store about you may be linked by us to the data stored in cookies and retrieved from cookies. Information on removing these cookies is available in the device settings instructions. Note that disabling cookies may impair some functions of our website and may limit your online experience.

We also use the tool „Google Analytics“ to collect data about your use of the website. Google Analytics, for example, records how often the website is accessed, which pages are visited during a visit, etc. We use the Google Analytics data only to improve our website and services. Google Analytics collects the IP address assigned to you on the day of your visit to the website, not your name or other identifiable information. We do not combine the collected Google Analytics data with personal data. The possibilities of Google to use and share the data collected by Google Analytics about your visits to this website are subject to the Google Analytics Terms of Use and Google’s Privacy Policy.

Collection of Data by Third Parties

This policy only covers the use and disclosure of data that we collect from you. If you disclose data on other websites or to third parties on the internet, different provisions may apply. Therefore, always read the terms and conditions and privacy policies carefully when disclosing data.

These Privacy Policies do not apply to business practices of companies that are not owned or controlled by us, or to persons other than our employees and staff, including third parties to whom we disclose this data as described in these Privacy Policies.

How Do We Protect Your Data?

We implement security measures on the website with great care and protect your data. We use industry-standard procedures and policies to ensure the protection of the data collected and stored and to prevent unauthorized use of such data. We also require third parties to adhere to similar security requirements in accordance with these Privacy Policies. Although we take reasonable steps to protect data, we cannot be held responsible for the actions of those who gain unauthorized access to or misuse our website, and we give no express or implied warranty that we can prevent such access.

Transfer of Data Outside the European Economic Area

Please note that some recipients may not be located in the European Economic Area. In such cases, we will only transfer your data to countries approved by the European Commission as having an adequate level of data protection or ensure an adequate level of data protection through a legal agreement.

Advertising

When you access our website, we may place advertisements using advertising technology from external providers. This technology uses your usage data of the services (e.g., by placing third-party cookies in your web browser).

You can opt out of many third-party advertising networks, including networks operated by members of the Network Advertising Initiative („NAI“) and the Digital Advertising Alliance („DAA“). Information on the practices of NAI and DAA members, your options regarding the use of such data by these companies, and how to opt out of third-party advertising networks operated by NAI and DAA members can be found on their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Marketing

We may use your personal data, such as your name, email address, telephone number, etc., ourselves or forward it to an external subcontractor to provide you with promotional materials regarding our services that may interest you.

We respect your right to privacy. Therefore, you will always have the option to unsubscribe from further mailings in these marketing materials. If you opt out, your email address or telephone number will be removed from our marketing distribution lists.

Please note that even after you opt out of receiving our marketing emails, we may still send you emails with important information that do not include an opt-out option. These include maintenance messages or administrative notifications.

Corporate Transaction

We may share data in the event of a corporate transaction (e.g., the sale of significant parts of the company, a merger, consolidation, or asset sale). In such a case, the acquirer or relevant company will assume the rights and obligations outlined in this Privacy Policy.

Minors

Protecting children’s data, especially in the online area, is very important. The website is not designed for children and is not intended for them. The use of our services by minors is only allowed with the prior consent or authorization of a parent or guardian. We do not knowingly collect personal data from minors. If a parent or guardian becomes aware that his or her child has provided us with personal data without their consent, he or she can contact us at [email protected].

Updates or Changes to These Privacy Policies

We reserve the right to change or review these Privacy Policies from time to time. The date of the current version can be found under „Last modified on“. Your continued use of the platform after such changes are posted on our website constitutes your consent to such changes to the Privacy Policies and is considered your agreement to be bound by the amended provisions.

How to Contact Us

For general questions about the website, the data we collect about you, or the use of this data, please contact us at [email protected].

Last modified on February 20, 2023